Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at reallydoit015@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at reallydoit015@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at reallydoit015@gmail.com.
Return & Refund Policy
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to assist you.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be:
Unused and in its original condition
In the original packaging, where applicable
Accompanied by proof of purchase or order information
To start a return, please contact us at [your support email] before sending the item back. Do not send items to the return address without contacting us first, as unauthorized returns may not be accepted.
Damaged, Defective, or Incorrect Items
Please contact us within 7 days of delivery if you receive a damaged, defective, or incorrect item.
Please provide your order number and clear photos or videos showing the issue. After reviewing your request, we may offer a replacement, refund, or other appropriate solution.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider or financial institution.
Original shipping charges are generally non-refundable unless the return is due to an error on our part, such as receiving a defective or incorrect item.
Return Shipping
Customers are generally responsible for return shipping costs for returns due to personal preference, change of mind, incorrect selection, or other reasons not caused by us.
If the item is defective, damaged, or incorrect due to an error on our part, we will provide an appropriate solution.
Non-Returnable Items
Certain products may not be eligible for return, including items that are:
Used, damaged, or altered after delivery
Missing original packaging or components
Purchased as final sale items, where applicable
Order Cancellation
If you need to cancel your order, please contact us as soon as possible. We may be able to cancel an order before it has been processed or shipped.
Once an order has been shipped, it may no longer be eligible for cancellation and must follow our return process.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
Send us a message via the Contact section at the bottom of the page.
We reserve the right to review each return or refund request individually and determine the appropriate resolution in accordance with this policy and applicable laws.